PRIVACY POLICY

INTRODUCTION

At TheSlimwears.com, we value your privacy and are committed to protecting your personal data in accordance with the Australian Privacy Principles under the Privacy Act 1988. This Privacy Policy explains how we collect, use, disclose, and protect your information, as well as your rights concerning your personal data.

From time to time, we, TheSlimwears.com, will collect and store your personal information (“Your Data”). Providing Your Data is necessary for us to offer our products and services to you, but you may choose to provide some or all of the information described. However, please be aware that not providing certain information might limit your access to some services.

WHAT PERSONAL DATA WE COLLECT

We collect and process the following categories of personal data to provide you with our products and services:

・ Personal Identification and Contact Information:

・ Full Name

・ Email address

・ Phone number

・ Mailing address

・ WhatsApp account name and ID (if applicable)

・ Account Information:

・ Username and password for creating and accessing your account

・ Transaction Information:

・ Payment details (e.g., credit/debit card information, billing/mailing address)

・ Purchase history and order details

・ Technical Information:

・ IP address

・ Browser type and version

・ Device information (e.g., operating system, device model)

・ Cookies and usage data (e.g., browsing behavior, pages viewed, time spent on the website)

・ Marketing Preferences:

・ Information about your communication preferences (e.g., consent for receiving marketing messages via email, SMS, or WhatsApp)

・ Enquiry Details:

・ Any information you provide when contacting us for support or making enquiries about our

products or services

・ Other Voluntary Information:

・ Any other data you voluntarily share with us (e.g., responses to surveys, reviews, or feedback forms)

HOW WE COLLECT YOUR DATA

We collect your personal data in the following ways:

・ Directly from you when you:

・ Create an account on our website

・ Place an order or make a purchase

・ Subscribe to our newsletter or marketing communications

・ Fill out forms or surveys

・ Contact our customer service team

・ Automatically when you:

・ Visit and interact with our website through cookies and tracking technologies

・ Use features such as account login or checkout

HOW WE USE YOUR PERSONAL DATA

We will use Your Data for the purposes of:

・ Fulfilling, managing, and contacting you about your online orders

・ Subject to your consent, for direct marketing purposes

・ Communicating with you regarding your enquiries about the goods and/or services

・ Identification and verification to facilitate any of the above purposes

・ Any other directly related purposes (collectively, the “Use Purposes”).

SHARING AND DISCLOSING YOUR PERSONAL DATA

For the Use Purposes, we may transfer, grant access, and/or share Your Data to:

a. Any of our third-party service providers who provide payment, logistics, IT, call centre, administrative, or other services which support our provision of products and services to you

b. Credit reference agencies, credit, debit, and/or charge card companies, and/or banks

We ensure that these third parties will comply with the Australian Privacy Principles and take reasonable steps to protect your personal information.

USE OF YOUR PERSONAL DATA FOR DIRECT MARKETING

We will only use Your Data for direct marketing purposes if you have explicitly opted in to receive such communications. By providing consent, you are allowing us to use your full name, email address, telephone number, mail address, WhatsApp account name, and account ID to send you promotions, news, and updates regarding our products and services.

You have the right to withdraw your consent at any time without charge by:

a. Following any unsubscribe instructions or hyperlinks in marketing emails you may receive

b. Contacting us at customercare@theslimwears.com.

DATA RETENTION

We will retain Your Data only for as long as it is necessary to fulfill the purposes outlined in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Once Your Data is no longer needed for the specified purposes, it will be securely deleted or anonymized in accordance with the APPs.

DATA SECURITY

We are committed to ensuring the security of Your Data and implement appropriate technical and organizational measures to protect against unauthorized access, loss, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect Your Data, we cannot guarantee absolute security.

Your Data may be transferred to, stored, or processed in other countries including those that may not have equivalent data protection laws to Australia. We will take all reasonable steps to ensure adequate safeguards are in place to protect Your Data, in line with the Australian Privacy Principles.

COOKIES AND TRACKING

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. For detailed information on how we use cookies and how you can manage them, please refer to our Cookies Policy.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

USE OF THIS WEBSITE OUT OF AUSTRALIA

We welcome visitors from outside Australia. However, this is an Australian based website and this privacy statement governs the personal information collected at this Website irrespective of where you may be located when you visit the Website and interact with it. This means your personal information may be stored outside the country in which you are located and any government authorities which have jurisdiction over the Website may be entitled to access any personal information provided.

CHILDREN’S PRIVACY

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete such data.

YOUR RIGHTS AND CONTACT US

Under Australian privacy law, you have the right to request access to or correction of information we hold about you. If you wish to access or correct your personal information, please contact our Customer Service at customercare@theslimwears.com.

We will respond to your request within a reasonable timeframe, and in accordance with relevant laws and regulations. To assist with your request, please provide sufficient details to locate the information and verify your identity.

UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or to comply with updates to legal or regulatory requirements. Any changes to this Privacy Policy will be posted on this page. We encourage you to review this Policy periodically to stay informed about how we are protecting your personal data.