SHIPPING POLICY

At TheSlimwears.com, we aim to provide reliable and efficient shipping. This policy covers our shipping methods, rates, and tracking process.

SHIPPING METHODS AND RATES​
We offer express shipping for all orders placed through our website. Shipping rates and delivery times may vary depending on your location within Australia. The shipping fee will be calculated and displayed at checkout.​

FREE SHIPPING​
Enjoy free express shipping on orders over AU$60 across Australia. The AU$60 threshold includes tax and applies to the order subtotal before shipping fees and discounts.​

EXPRESS SHIPPING​
For orders under AU$60, a flat express shipping fee of AU$10 applies:​

・ New South Wales (NSW): Delivery within 2 business days.​

・ Other States and Territories: Delivery within 2 to 5 business days.​

ORDER PROCESSING TIME​
Orders are typically processed within 1-2 business days. During peak periods or promotional events, processing times may take longer.​

DELIVERY TIMEFRAMES​
The delivery timeframes mentioned above begin after order processing. Please note that delivery times are estimates and may vary due to external factors beyond our control, such as public holidays and carrier delays. We appreciate your understanding and patience.

TRACKING YOUR ORDER
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the delivery status of your package.

If you registered an account at the time of purchase, you could also track your order’s shipping progress anytime through the My Account section on our website.

DELIVERY ADDRESS
Please ensure the delivery address provided is accurate and complete. We are not responsible for delays or missed deliveries caused by incorrect or incomplete addresses.

INTERNATIONAL SHIPPING
For international orders, additional customs fees, taxes, or import duties may apply. These charges are the responsibility of the customer and are not included in the shipping fee.

UNDELIVERABLE PACKAGES
If a package is returned to us due to an incorrect address, failed delivery attempt, or unclaimed package, the customer will be responsible for any re-shipping costs.

For further questions regarding shipping, please contact us at customercare@theslimwears.com.